Unlocking workplace potential

Leadership performance development for mission-critical technology company, Telent

The design and delivery of three consecutive annual leadership conferences, using experiential techniques to empower the Top 75 to walk their talk as leaders and enhance their leadership knowledge and skills.

The programme successfully raised leadership capability and confidence, created strong team alignment, and improved decision-making, accountability, and inclusion behaviours. 

“Lisa’s knowledge and expertise in leadership development, cultural change and behavioural science is extraordinary. She clearly understands how all three elements combine and complement each other to drive development and cultural shifts. 

She has an amazing ability to facilitate senior executives and leaders, getting to the nub and heart of discussions and ensuring clarity of actions/outcomes are identified. Her expertise is second to none and I cannot recommend her highly enough!”
Jemimah Parnell, Group HR Director

Multi-year behaviour change initiatives for UK telecoms brand, Three

The design and implementation of a series of people, leadership and organisation development initiatives to accelerate brand-aligned performance, culture, and confidence in teams across the UK and India.

Within one year this work achieved a 15-point increase in behaviour role-modelling and a 29-point rise in leadership decision-making confidence.

Engagement leadership of a subsequent 200-employee TUPE transfer process successfully over-delivered on its post-transfer engagement scores.

“I found Lisa to be a gifted facilitator able to cut through the noise and lead a group of strong-willed executives to a productive outcome. She is also a trusted leadership coach with a strong focus on people and behaviours. She has a very calm, easy-going style but is very energetic and passionate about the work she's doing.”
Rocky Atkins, Director of Contact Centre Operations

C-suite development for a leading Private Equity firm based in London

Over two years, the programme focused on supporting and challenging Managing Partners and Partners to build a culture of inclusive, performance-led leadership.

One year on, the company saw increases across 11 of its 12 engagement categories, with ‘Leadership’ achieving the highest uplift. 

Twelve months later, the company achieved a 16 point uplift in eNPS and further increases in 7 engagement categories including: Leadership, Manager Support, Work-life Balance and Culture.

“We found Lisa to be a great thinking partner.  She excelled at both the facilitator and coach roles that she played.  I have been particularly impressed at Lisa’s ability to hold up the mirror to the participants and the organisation in terms of making the critical shifts needed for leadership excellence.”
Tamsin Webster, Head of People

“Lisa has a first-class mind in understanding development outcomes.  What I value above all her expertise is her calm, genuine, thoughtful and considered approach. Lisa creates trust, she naturally respects boundaries and is an entirely supportive partner to work with.”
Lesley Davies, Chief People Officer

A fractional role to accelerate gender parity and the number of women in executive positions

Targeted programme development support delivered a year-on-year uplift in participant leadership confidence.

Participants shared excellent unprompted LinkedIn feedback and many achieved promotion successes within one year of attending.

“One of the most inspiring leadership programmes I have attended - practically applicable content and vibrant quality facilitation.”
Head of Planning

“I couldn’t have asked for a more fulfilling course.  A total game-changer for a new executive member!”
Senior Director

C-suite and senior leader coaching across a wide range of sectors and geographies

Extensive 1:1 and executive group coaching over 25 years, supporting senior leaders to unlock potential, elevate performance, and sustain impactful change. 

By combining deep empathy with candid support and challenge, I have an established reputation for helping senior leaders worldwide to amplify their strengths and lead with even greater vision, energy, connection and humility.

“Lisa’s incredible professionalism, personal touch and kind, calm, patient demeanour created a safe space for me to open up, and her skill at asking open questions guided my own self-reflection.  After more than 20 years in the industry, I have encountered many Exec Coaches.  None have managed to touch and make the impact that Lisa managed to do for me in that six months.”
Quan Zhang, Global Chief Financial Officer

“Lisa is insightful, supportive and very perceptive. She was particularly skilled in tuning in to my needs, getting to the root cause of the issues I wanted to address, and creating a challenging but safe environment that encouraged me to push against my own boundaries.  Her coaching supported me to further develop my leadership style and wider leadership skills.”
Graham Baxter, Chief Technology Officer and NED

Confidential conflict resolution support for individuals and teams

Private in-person contracting and discovery sessions were used to define the most effective blend of goal-oriented facilitation and relationship-repairing mediation techniques for:

- An Executive Team and Trustee Board working through leadership conflict.

- A Senior Director focused on repairing critical relationship breakdowns.

- A Management Team navigating the after-effects of a dismissed grievance.

Support included: executive coaching, group workshops, mediated pair discussions, ways of working agreements, and team development activities.

Thought-provoking discussions and insight-sharing about the future of work

• Facilitated a Women in Leadership panel discussion at the UK Labour Party Conference with contributions from Baroness Harriet Harman, Georgia Gould MP, Professor Sherria Hoskins and Baroness Geeta Nargund.

• Led an interactive Career Accelerator lunch and learn for a Special Interest Group of leaders at Imperial College, London. 

• Delivered a Culture of Inclusion keynote at the European head office of a global industrial engineering company.

“I wanted to take a chance to thank you for such an inspirational session. The perspectives you shared initiated deep reflections. Your ability to create an empathetic and engaging environment is really inspiring.”
Strategy and Business Development Manager

“The workshop was fantastic! Lisa de Jong was excellent!  I learned many important concepts and how small steps and the right habits will help create the culture of inclusion.”
Global Head 

Strategic engagements across sectors and geographies helping organisations unlock performance

In-depth support to help organisations accelerate delivery of their strategic goals by assessing their cultural strengths and gaps, and implementing high-impact culture activation plans.

For one global assignment, after three months, 67% of employees worldwide said they were confident the company could shift its culture. After one year, target behaviour awareness had reached 77% globally and 61% of employees reported seeing colleagues demonstrate the desired behaviours.

Bespoke support includes: Culture Discovery and Diagnostics, Leadership Assessments, Executive Coaching, Team Behaviour Workshops and Observations, and e-Learning Content Creation, as needed.

“Lisa thinks deeply about achieving real culture change for clients. She doesn’t just do the activities sold in a proposal, she goes beyond to see what will have a real impact, and what might not. Her energy is just incredible, she seems so patient, she radiates positivity and it feels like nothing will ever be an issue.”
Jerome Parisse, Executive Director